Updated

Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

Recover my account if I don't have access to the phone number associated with my account

You can recover your Google account even if you don't have access to the phone number associated with it. Visit the account recovery page on Google's website and follow the steps. You'll be asked to enter your email address or phone number, then your name. After that, Google will try and confirm it's you. This may involve sending a code to a recovery email address you had provided, or answering security questions. The exact recovery steps can differ depending on the information Google has about your account. However, always make sure to keep track of your recovery information to ensure seamless recovery.
Asked May 17, 2024 6:57 PM

Syncing google nest doorbell and nest hub

To sync Google Nest Doorbell with Nest Hub, follow these steps: 1. Make sure both devices are connected to the same Wi-Fi network. 2. Open the Google Home app on your phone or tablet and sign in to your Google account. 3. Tap the plus "+" sign in the top-left corner and select "Set up device." 4. Choose the option for "Works with Google." 5. From the list of supported devices, select the Nest Doorbell. 6. Follow the prompts to link your Nest account with your Google account. 7. Once linked, you’ll be able to access live stream video from your Nest Doorbell directly on your Nest Hub screen. You can also have Nest Hub alert you and show the video when someone is at the door. Stay connected and enhance security within your home!
Asked May 17, 2024 2:29 PM

I'm locked out of my Gmail account and my dual verification is not working it's sending the code for my verification to the email address that I'm locked out of

We're sorry to hear you're having trouble accessing your Gmail account. Google offers a variety of methods to recover your account. If the dual verification is sending the code to an email address you can't access, you can try another verification option. These can include answering security questions, using a secondary email account you added to your Google Account, or receiving a code via text message or phone call. If you're still unable to recover your account with these methods, there's a process for account recovery where Google will ask multiple questions to confirm you are the account owner. It's important to provide as much information as you can for a successful recovery.
Asked May 17, 2024 4:09 AM

2 factor authentication not working

If your 2-factor authentication isn't working, you can use backup codes saved during the 2FA setup process, or get help from Google. Verify whether your phone settings are correct and the Google Authenticator app is synchronized correctly. One common cause of the problem could be time difference as Google's 2FA relies on correct time settings. For physical security keys, if they're not working, ensure they're compatible with the device you're using. If you're still having trouble, you can try signing in from a trusted device that you've previously used. Make sure to keep your recovery information up to date in case you encounter this problem in the future.
Asked May 16, 2024 1:04 AM

how do i disable googleadservices

To disable Google AdServices, you would need to adjust your ad settings. Follow these steps: 1. Go to your Google Account. 2. Scroll down and select "Data & Personalization." 3. Under "Ad Personalization," click "Go to Ad Settings." 4. Turn off ad personalization. Remember, this won't remove ads from Google pages you visit, but it will make them less relevant to you. Additionally, some websites may still use your past online activity for ad personalization. If you want to disable ads on a browser level, consider installing an ad blocker or enabling your browser's built-in pop-up blocker.
Asked May 14, 2024 6:45 PM

Help me with my Google customer service issue

Account Management

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification reduces...

Refunds and Data Removal

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an unauthorized purchase...

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it for you....

Business Information

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on google...

Email and Recovery

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to change...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google makes...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page and...

Technical Support

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service option....

Reporting Issues

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific problem...
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated