gethuman standard

The gethuman standard is a specification for how customer service phone systems and support should work. The gethuman standard will improve the phone systems of any organization that complies, making the customer service experience for consumers easier, more effective and more efficient. See the latest gethuman 500 to see how each company was graded based on the gethuman standard. methodology Based on anecdotal information submitted via thousands of emails, and input from consumers on the gethuman discussion board, as well the extensive experience of the gethuman team, a core set of standards was defined. After over a month of additional review and feedback from our users (including results from a ranking survey), the standards were revised and finalized as stated below. core principles gethuman standard, version 1.0, 18oct06 contributing organizations If you would like assistance improving your company's customer service phone systems, please see more info.

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