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The gethuman™ movement was created from
the voices of millions of consumers who
want to be treated with dignity when
they contact an enterprise for customer
support. Our goal is to convince
enterprises that providing high quality
customer service and having satisfied
customers costs much less than providing
low quality customer service and having
unsatisfied customers.
gethuman team
Walt Tetschner
gethuman project leader |
Walt is the editor of the
ASRNews a newsletter that
covers the speech technology
industry, and a long-time market
researcher in the call
automation industry. Walt can
be reached at 978-266-1966 or
Tetschner@AOL.com
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Walter Rolandi
gethuman human factors leader |
Walter is the founder of
The Voice User Interface Company,
and his human factors work with
dozens of speech technology
companies gives Walter the
expertise to advise the gethuman
effort on best of class user
interface directions. Walter
can be contacted at 803-252-9995
or
wrolandi@wrolandi.com
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Paul English
gethuman founder |
Paul is a Boston-based consumer
advocate and entrepreneur. Paul
created and funded the gethuman
project out of his own
frustration in trying to obtain
excellent customer service. Paul
is also CTO of
Kayak.com and is a volunteer
for
Partners in Health, and his
blog is
paulenglish.com. |
support services
These folks have provided assistance at
cost in support of the gethuman cause:
Website and content are Copyright 2006-8 by Paul English
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